Shipping Policy
1. Shipping Methods and Costs
At Apex Innovations Group Inc, we offer a variety of shipping options to meet your needs. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout. The available shipping options and their costs will be displayed during the checkout process.
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information.
3. Shipping to P.O. Boxes
We do not currently ship to P.O. Boxes. Please provide a physical address for shipping.
4. International Shipping
The delivery time varies depending on the selected shipping method and destination. Typically, orders for global customers are estimated to be delivered within approximately 15-30 days.
5. Shipping Address
Please ensure that you provide the correct shipping address at checkout. Apex Innovations Group Inc is not responsible for lost or delayed shipments due to incorrect address information.
6. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order status on our website by logging into your account.
8. Lost or Damaged Shipments
If your shipment is lost or damaged, please contact us at Valewood32@outlook.com within 7 days of the expected delivery date. We will assist you in filing a claim with the carrier and provide you with options for resolution.